1. Delivery Time Frame

We strive to have all orders shipped within two business days. If, on occasion, it requires more than two business
days to process and ship your order, or in the unlikely event that the plan you order is out of stock, you will be
notified via email.

1. Free Ground Shipping Limitations

All individual orders will be shipped via UPS Ground or FedEx Ground delivery free of charge and only to
addresses located in the contiguous United States. All shipping must be a physical address and cannot be a PO
BOX.

1. Next Day or 2nd Day Air Shipping

If a customer requests expedited delivery of their order via Next Day Air or 2nd Day Air, the entire cost of shipping
will be paid by the customer and NO credit SHALL be given for same.

1. Electronic Shipping

If a customer orders a PDF or CAD file, the designer has the right to send these files electronically. At the
customer's request, the designer will send a hard copy of the file/s via Standard U.S. Mail.

1. Shipping Carriers

All orders will be shipped via United Parcel Service (UPS) or Federal Express (FedEx). All P.O. Box deliveries will be
shipped via U.S. Postal Service (USPS).

1. Return Shipments by Shipper

If your order is returned to us by the shipper because of an invalid address or no one is available for delivery, we
will not refund any shipping charges. This is NOT to be confused with our "Return" policy which states that we
shall not accept returns.

1. Alaska, Hawaii, Puerto Rico and U.S. Virgin Island Residents

Free shipping is not available to these locations. The cost for shipping to Alaska, Hawaii, Puerto Rico and U.S. Virgin
Island Residents will be a few of $50 charged to your total bill.

1. International Customers

If you desire an estimated cost of international shipping, you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will provide
you an estimate based on your locale information. These are estimates only and may vary more or less.